Privacy Policy

Our Commitment

We are extremely proud of our commitment to protect your privacy. We value your trust in us. We are working hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our website Souqtekani.com

We want you to:

• Feel comfortable using our Site.
• Feel secure in submitting information to us.
• Contact Us with your questions or concerns about privacy on this Site.
• By using our Site you are consenting to the collection of certain data.

 

Privacy Guarantee

Souqtekani.com promises that we will not sell or rent your personal information to third parties without your consent. We and/or certain authorized third party service providers will use the personal information provided by you to provide you with the services, which are Deals on Souqtekani.com. From time to time we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.

 

Personally, Identifiable Information

We may collect the following personally identifiable information about you like:

• Name including first and last name
• Mobile phone number and contact details
• ZIP/Postal code
• Demographic profile (like your age, Gender or address)
• Opinions on the features on our Site

You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

 

What Information Is Or May Be Collected from You?

Souqtekani.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions Deals by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and Site use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Site.

Credit Card details:

We do not keep any credit card details in our data base or server, which is processed through SSL environment.

Anonymous Information

We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from “cookies” sent to your browser from:

• Web server cookie stored on your hard drive
• An IP address, assigned to the computer which you use
• The domain server through which you access our service
• The type of computer you’re using
• The type of web browser you’re using

Souqtekani.com uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring etc.

Non-registered visitors of the Site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. Whilst you do not need to allow your browser to accept cookies in order to browse much of our Site or to access many of our services, you must have cookies enabled if you wish to shop online at any of or access any areas reserved for registered users.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the Souqtekani.com services you can use.

Who Collects the Information?

We will collect anonymous traffic information from you when you visit our Site. We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.

Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser. The Site contains links to other Web sites. We are not responsible for the privacy practices of such Web sites, which we do not own, manage or control and we urge you to study the privacy policies of such Web sites.

Our Use of Your Information?

Use your personal information to:

• Help us provide personalized features
• Tailor our Site to your interests
• To get in touch with you whenever necessary
• To provide the services requested by you
• To preserve social history as governed by existing law or policy

We use contact information internally to:

• Direct our efforts for product improvement
• Contact you as a survey respondent
• Notify you if you win any contest
• Notify you all kinds of promotion
• Send you promotional materials from our contest sponsors or advertisers

Generally, we use anonymous traffic information to:

• Remind us of who you are in order to deliver to you a better and more personalized service from both an advertising and an editorial perspective
• Recognize your access privileges to our Site
• Track your entries in some of our promotions, sweepstakes and contests to indicate a player’s progress through the promotion and to track entries, submissions, and status in prize drawings
• Make sure that you don’t see the same ad repeatedly
• Help diagnose problems with our servers
• Administer our Site
• Track your session so that we can understand better how people use our Site

Our Disclosure of Your Information

We will not use your personal information for any purpose other than to complete a transaction with you.

We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:

• We have your permission
• To provide products or services you’ve requested
• To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Souqtekani.com terms of use or to defend against legal claims
• Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure

What choices are available to you regarding Collection, Use and Distribution of Your Information?

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to browse our Site. However, we Deals some services only to visitors who do register.

You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. Souqtekani.com reserves the right to send you certain service related communication, considered to be a part of your Souqtekani.com account without Deals you the facility to opt-out. You may update your information and change your account settings at any time. Please use the contact information provided below for the above purposes.

Upon request, we will remove / block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.

Security

To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.

Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Access or change your personally identifiable information

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on Souqtekani.com, your Souqtekani.com ID and Password are required in order to access your profile information

We reserve the right to change or update our policies at any time. Such changes shall be effective immediately upon posting to this Site. You are can Deals your views, suggestions, if any, by submitting your feedback using the form in the Contact Us section.

Consent

By using the Site, you consent to the collection and use of the information you disclose on the Site by Souqtekani.com. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it

Accounts Obligations

Souqtekani.com and its subsidiaries and affiliates (“Souqtekani.com”) respect your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Souqtekani.com. You are advised to please read this Privacy Policy carefully. By accessing the services provided by Souqtekani.com you agree to the collection and use of your data by Souqtekani.com and certain authorized third party service providers in the manner provided in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website Souqtekani.com

This Privacy Policy describes the information, as part of the normal operation of our services; we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about Souqtekani.com practices so that you can make informed decisions.

By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.

Returns & Cancellations

7 Day Return Policy:

We would like to keep you happy and convenient and hassle-free to Enjoy the item you bought from us, We want you to know you can return easily almost all product with in 7 days of purchase

• Product should not to be open box.
  it should to be in original state and condition when purchased and received.
• we’re unable to refund or exchange if product is not as originally given,
• while certain items are not returnable unless there is a problem with their quality.
• return policy will not be accept for any kinds of Software /Games / Titles & Gift Cards 
• Stock return confirmation is purely management decision,
  After confirmation of return it will take 2 to 3 working days to refund,
• If paid by credit card; will return back to your credit card account only.

If the item arrives dead/faulty:

If your item is faulty or not in working condition due to a product defect or not functioning as it is supposed to – then you can still return it. We will arrange a pickup of the item to be returned to the seller. The seller will check the complaint and see if it is genuine. Upon their confirmation, we will process the refund to customer with the same payment mode like if you paid by your credit / debit card or you paid by cash.

Within 7 days of receiving the item(s):

If you wish to return the item after receiving it, you have up to seven (7) days to do so, so long as the item is in the same condition as received and with the original packaging intact.

We understand that sometimes you might change your mind on a bought item, If after making the purchase online and you still have not received the item, you could still cancel your order. If you have paid through electronic means (Credit or Debit card, other payment cards) then the money would be refunded, but due to individual card providers, the amount may take time to reflect in your card statement.

In all circumstances you can contact the Customer Service Team through the Contact Us page for a return of an item or refunds.

The item will be checked for the packing conditions and if it is still in sellable condition, the money will be refund back to you.If any kinds of Bank charges to revert amount, it will be deduct from your side.

Shipping fees will be deducted from customer only.

After 7 days from receiving the item(s):

If there is nothing wrong with the item and you just want to return it, we will arrange such a return however that is dependent on their acceptance and policies. If its unique item, which is just order for you as per your demand only then not possible, If it is regular sellable item then will take minimum 20% of product invoice value and we will return remaining money if cash or credit/ debit card.

If item is not working, we will send it to our supplier / manufacture for replacement product for customer or else we will make sure it’s properly service and working unit(s)

Refund 

Shipping fees will be deducted from the amount, but you will receive a refund for the balance. So basically if it is a return because you have simply changed your mind then the shipping fees will be retained by Souqtekani.com and we just refund you amount paid for the item(s).

You will be refunded the shipping fees for returned items not in proper working condition or faulty and/or defective.

Guarantee and/or Warranty is offered on items sold on Souqtekani.com

There are different types of supplier with Souqtekani.com and hence different Warranty offers. Please read the offer note / remark against each item listed carefully to understand policies and procedures. If the item(s) bought is from
Souqtekani.com is not responsible for those items however as a buyer you have several recourses for any complaints in regards to individual supplier product.

As per our suppliers all most all products sold on Souqtekani.com are brand new and 100% genuine. Wherever mention Refurbish product – it has 7 days to 30 days’ warranties as per supplier commitment, for this Refurbish stock we do not take any responsibility we try to provide satisfactory service to customer.

 

DISCLAIMER POLICY

Limitation of Liability and Disclaimers

“Souqtekani.com” This Site is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the Site.

The Site provides content from other Internet sites or resources and while Souqtekani.com tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Souqtekani.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site.

This disclaimer does not apply to any product warranty Dealsed by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement.

To the fullest extent permitted under applicable law, Souqtekani.com or its suppliers will not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.

User Agreement

Without prejudice to the generality of the section above, the total liability of Souqtekani.com to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. Souqtekani.com, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Souqtekani.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

Site Security

1. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation.
2. Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
3. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
4. Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;”.
5. Sending unsolicited email, including promotions and/or advertising of products or services.
6. Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting
7. Violations of system or network security may result in civil or criminal liability.

Souqtekani.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Souqtekani.com on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer, Firefox, Google Chrome, Safari).

Souqtekani.com and their respective publishers, authors, agents and employees have done their best to ensure the accuracy and currency of all the information on this website contributed by them; however, they accept no responsibility for any loss, injury, or damages sustained by anyone as a result of information or advice contained on the site nor for the results of any travel arrangement originating from this site. The use of information on or derived from this site and any arrangement for travel with person’s contacted through the site is made at the user’s own risk. We encourage you to verify any critical information with the relevant authorities before you travel. This includes information on visa requirements, health and safety, customs, and transportation.

Souqtekani.com and their respective publishers, authors, agents and employees make no representations about the suitability of the information contained in the documents and related graphics published on this website for any purpose. All such documents and related graphics are provided ”as is” without warranty of any kind, statutory or otherwise. Souqtekani.com and their respective publishers, authors, agents and employees disclaim all warranties and conditions with regard to this internet site and the information contained therein, including, without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. In no event shall Souqtekani.com and their respective publishers, authors, agents and employees, be liable for any special, indirect, or consequential damages or any damages whatsoever whether in an action of contract, negligence, or other tortuous action, arising out of or in connection with the use or performance of this internet site or of the information and documents contained therein, provision of or failure to provide services, or any other information directly or indirectly available from this website.

The documents and related graphics published on this website could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Souqtekani.com may make improvements and/or changes in the product(s) described herein at any time. The linked sites are not under the control of Souqtekani.com and their respective employees are not responsible for the contents of any linked site or any link contained in a linked site.
Souqtekani.com is providing these external links to you only as a convenience, and the inclusion of any link does not imply endorsement by Souqtekani.com of the site. All views expressed by individuals on this site are their personal opinions and are not necessarily those of or endorsed by Souqtekani.com

Note: As per our suppliers all most all products sold on Souqtekani.com are brand new and 100% genuine. Unless and until its mention to product its Refurb, reseal or repack items on the product page.

The website does not guarantee 100% accuracy of information. We suggest you to double check with the manufacturer / website for data validity. Color / Size / Capacity /part no of the product may vary from the one illustrated